Frequently Asked Questions
Neighborhood
Orem has many distinct neighborhoods to choose from and has something for everyone. Here are some of the best places to live when you're looking for an Orem apartment for rent:
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Cherry Hill (Central Orem)
A well-located residential area with easy access to State Street and I-15, Cherry Hill offers proximity to Utah Valley University, University Place Mall, and Nielsen’s Grove Park. It’s ideal for renters seeking convenience, walkability to essentials, and access to both Orem and Provo.
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Sharon Park / West Orem
This area provides a quiet, suburban environment with nearby parks, shopping centers, and family-friendly amenities. It’s a great option for renters who prioritize space and a relaxed neighborhood feel.
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Hillcrest / Southeast Orem
Located closer to the Wasatch foothills and Provo Canyon, Hillcrest offers scenic surroundings and quick access to outdoor recreation, making it a strong choice for active renters.
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Downtown Provo (Adjacent Area)
Just minutes from Orem, Downtown Provo attracts renters looking for a vibrant nightlife, local dining, and cultural attractions, while still being close to Orem’s quieter residential neighborhoods.
At Siena Villas Apartments, you'll find a variety of amenities that make living in well-connected Orem even better, such as:
Prime Location with Everyday Convenience
- Situated near State Street and W Columbia Lane, residents enjoy quick access to major employers, universities, and shopping destinations like University Place Mall and Downtown Provo.
Pet-Friendly Community Living
- A welcoming environment for pets makes it easy to enjoy nearby green spaces like Nielsen’s Grove Park and neighborhood walkability.
Comfortable, Modern Apartment Interiors
- Thoughtfully designed homes provide spacious layouts and modern features that support both student and professional lifestyles.
Access to Outdoor Recreation
- Living near Provo Canyon, Utah Lake, and local parks gives residents easy opportunities to stay active and enjoy the natural beauty of Utah Valley.
Orem offers a balanced suburban lifestyle with access to major universities, scenic outdoor destinations, and nearby urban energy. Whether you're looking for career convenience, outdoor recreation, or a connected community, here are some of the unique features to consider:
Ideal Location
- Centrally positioned along State Street and near I-15, Orem provides seamless access to Provo and the greater Utah Valley.
- Major institutions like Utah Valley University, Brigham Young University, and Intermountain Health facilities are just minutes away.
Outdoor Adventures
- Residents enjoy quick access to Provo Canyon, Nielsen’s Grove Park, and Utah Lake for hiking, biking, and relaxing outdoor experiences.
- The nearby Wasatch Mountains offer year-round recreation, from scenic hikes to winter sports.
Premium Living
- Orem combines peaceful residential neighborhoods with popular retail and dining destinations like University Place Mall.
- Modern apartment communities provide comfortable living spaces close to entertainment and everyday conveniences.
Local Community
- Orem is known for its welcoming atmosphere, family-friendly environment, and strong sense of community.
- Its proximity to Provo enhances access to cultural events, restaurants, and entertainment options.
There are many fun activities to do in Orem! Siena Villas Apartments' centrally located Cherry Hill setting puts residents in the heart of Utah Valley. Major attractions and activities in the area include:
Local Attractions & Activities
- University Place Mall
- Nielsen’s Grove Park
- Provo Canyon
- Utah Lake State Park
- SCERA Center for the Arts
- Get Air Trampoline Park
- Provo River Parkway Trail
- Downtown Provo
Siena Villas Apartments in Orem is only minutes from Provo’s top employers. The proximity to State Street and I-15 gives easy access to healthcare, education, government, and tech employers, like:
Major Employers Near Orem & Provo
- Utah Valley University
- Brigham Young University
- Intermountain Health Orem Community Hospital
- Timpanogos Regional Hospital
- Qualtrics
- Vivint Smart Home
- Nu Skin Enterprises
- Utah County Government
- Ancestry (Lehi Tech Corridor)
- Adobe (Lehi Tech Corridor)
Maintenance
Yes. We have a highly skilled maintenance staff. We offer 24/7 maintenance emergency service.
We encourage our residents to place a work order through the online resident portal on our property website. You can also stop by the leasing office during business hours to place your work order.
All work orders are responded to within 24 hours, depending on the nature of the work order, we try to have all completed within 24 hours but some came take up to 72 hours to resolve.
No, you can provide us with permission to enter which will allow maintenance to complete your work order without you being present.
We do not service after hours lock outs. You can use the smart home app to help troubleshoot the issue with your lock. Our smart locks will warn you by blinking red when running low on battery. Make sure you enter an online work order for our maintenance team when this happens and we will be happy to switch them out for you.
You are allowed to decorate your new home. We do not allow walls and ceilings to be painted; they must stay the existing color. All modifications, i.e., nail holes, to the apartment will be charged at the time of move-out if it is not restored to its original condition.
At Siena Villas Apartments in Orem, UT, after-hours maintenance emergencies are urgent issues that may affect resident safety, essential services, or cause damage to the apartment community. Examples may include:
- No electricity throughout the apartment
- No water throughout the apartment
- No heat during severe cold weather, generally when the outside temperature is below 45°F and the interior apartment temperature is 65°F or below
- No air conditioning during extreme heat, where applicable, generally when the exterior temperature is above 85°F and the apartment will not cool below 80°F
- Refrigerator not cooling
- Water entering the apartment or active flooding
- Electrical sparks or a potential fire hazard
- A non-working toilet in an apartment with only one bathroom
- Situations where resident safety is at risk, such as a break-in with damaged locks or windows
- Standing ice in parking areas, sidewalks, breezeways, or stairs
For non-urgent maintenance requests, residents should submit a work order through the online resident portal or contact the leasing office during regular business hours.
Community Information & Amenities
Siena Villas has a playground, BBQ lounge area, and beautiful landscape. Check out our amenity page! https://www.liveatsienavillas.com/amenities
The property currently does not have a pool.
We do offer covered parking or above ground parking for and additional monthly charge.
All apartment homes include a washer and dryer.
Yes, we are a pet friendly community. We use Pet Screening services for pet approval and record your pet DNA.
$200 pet deposit, $400 non-refundable pet fee, $55 monthly pet rent, 2 pet limit.
We love pets and welcome all cats and most dog breeds. All PEG Property Group communities abide by Breed Restrictions; The owner reserves the right to restrict breeds and types of animals. Currently restricted animals include all dogs that are full or partially: Akita, Argentinian Mastiff, Bullmastiff, Doberman Pinscher, German Shepherd Dog, Mastiff, Neapolitan Mastiff, Pit Bull, Pit Mix and Rottweiler. Others may be added.
Our community does not have a dog park.
Siena Villas offers stainless appliances in our upgraded units and white appliances in our standard. The appliance set include dishwasher, stove, refrigerator, and microwave and/or vent hood.
The property has a dumpster on the property.
Moving boxes at Siena Villa Apartments in Orem, UT need to be broken down and can be disposed of in the dumpster areas located in the parking lot.
Pest control can be scheduled by entering a work order.
The onsite staff will not accept packages on behalf of residents.
We do not have a Health and Wellness Center at our community.
We do not have a Health and Wellness Center at our community.
We do not allow private events in our public spaces.
Admin
No, there is no cost to take a tour. You will need to visit the property during business hours or you can call or email the leasing center to set up an appointment that works best for you.
We accept walk ins, but we prioritize prospects who book an appointment.
Our office is open 5 days a week and we have an open door policy. You can come meet our team at any time.
You can reserve your new home with a few easy steps. Visit our website> check out the "floorplans" tab> select your floorplan> select your unit #> and apply!
Application process can vary, but usually takes from 1-3 business days.
Fees and specials may vary daily. The security deposit is determined based on your background check. Contact the office for our daily price quote to learn more.
Payments are only accepted through our online portal.
Payments are only accepted through our online portal.
Yes, we require Renter's insurance with personal liability for $100,000 for the term of the lease.
No, we currently do not offer furnished apartments.
Yes, the short term lease fee for 3-5 month leases will $150.00 plus market rent on the apartment.
Utilities
No, Utilities are not included in your rent amount and will be billed back based on usage
At the time of move in you will be required to provide proof of an active gas and electric account. The property uses a 3rd party utility company who will charge you for water, sewer, and trash based on an allocation forumla.
The property has been wired for high speed internet. Fees for internet are billed seperately and due with your monthly rent each month.
Friends Make the Best Neighbors! Ask us more about resident referral program
Occasional overnight guests are welcome. However, we do not allow guest to stay longer than 10 total nights per month.
No. A New Security Deposit is required for each apartment when transferring apartment homes. There are also associated transfer fees and notice requirements. Please give us a call to learn more.
No. Subleasing your apartment is not allowed. However, you are allowed to add a roommate anytime during the lease terms. Added Roommates must be approved by Management and pass qualification criteria.
Our Residential Lease Contract allows a lease to be terminated by giving a 60-Day Notice and paying two (2) month's rent as termination fee.
Location
Yes, UTA has just added a stop within walking distance of the property
We are located nearby the University Mall and Utah Valley Medical Center.
"Alpine School District -Cherry Hill Elementary School -Lakeridge Jr. High -Mountain View High School"
The Alloy Dog Park is located 4.9 miles away.
All within a few miles, there is Macey's, Target and Shopping Mall.
Starbucks, Beans and Brew, and various local options all within 1 mile of the property
Didn't find an answer?
Our team is always ready to answer your questions.
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